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Guide

How to register guests in eVisitor in Croatia

As the host, you must register everyone who spends the night at your property in eVisitor, Croatia's central system for registering tourists, and deregister their stay when they leave. This applies whether the guest booked directly, through a platform or through an agency.

  • 24 hours

    to register and deregister every guest

The deadline for registering and deregistering

Register the guest no later than 24 hours after they arrive, and deregister the stay within the same time after they leave. The clock runs in hours from the arrival and from the departure, so the safest habit is to register guests as soon as they arrive and deregister them as soon as they leave.

At the end of the day, check in eVisitor that every stay that has ended also shows its departure. A missed registration or deregistration is an offence on the host's part.

What eVisitor keeps for you

From your registrations eVisitor keeps the guest register itself, so you do not need a separate guest book.

eVisitor also holds the payment slips for the tourist tax (turistička pristojba). The amount and the payment dates are in our guide to the flat-rate tax.

Who may register guests in your name

You can do the registrations yourself. In your name they may be done only by a travel agency entered in the Central Register of the Ministry of Tourism and Sport, because Croatian law counts registering stays and keeping the guest register for a host among travel-agency services. When an agency keeps the guest register for you, you no longer have to keep it yourself.

More questions for a first conversation with an agency are in our guide to choosing one. Before you sign, ask at least these:

  • Is the agency entered in the Central Register of the Ministry of Tourism and Sport?
  • What exactly does it do in your name: registrations and deregistrations, the guest register, invoices, the tourist tax?
  • How will you see that every guest has been registered and deregistered?

Checked on 20 October 2026. This guide is for information and does not replace an accountant's advice.

How we help

In the Admin and Full packages we register and deregister your guests in eVisitor, including those who arrive late at night. In the Online package you do the registrations yourself.

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