Services · Online, Admin and Full
Holiday property management services.
Each package includes every service of the one before.
3
packages
Online, Admin and Full
15
services
all of them in Full
~20 min
to your property
Split and the surrounding area
Three levels of service.
Choose how much you want to hand over to us.
Online
We run your listings, bookings, prices and guest communication, and every month you receive a business report. The administration and the work at the property stay with you.
Admin
On top of bookings and communication, we register your guests in eVisitor, keep the records and help you with tourism obligations and categorisation. Welcoming guests, cleaning, maintenance and your tax obligations stay with you.
Full
On top of the administration, we take on the work at the property: cleaning and laundry, welcoming guests, maintenance, visits and supplies. Decisions about your property and your tax obligations stay with you.
What each package includes.
| Service | Online | Admin | Full |
|---|---|---|---|
| Online Bookings and communication | |||
| Listing creation and optimisation on the platforms (Booking, Airbnb and others) We write your property's listing, publish it and keep improving it through the season. | included | included | included |
| Calendar and booking management We handle the bookings and keep the calendar in sync on every platform. | included | included | included |
| Guest communication before and during the stay (HR, EN, DE, FR, ES) We answer guests' questions and messages for you. | included | included | included |
| Prices adjusted to demand and season We watch the nightly price and change it throughout the year. | included | included | included |
| Monthly business reports Every month you receive an overview of bookings, income and costs. | included | included | included |
| Admin Online service + administration | |||
| Guest registration and deregistration (eVisitor) We register and deregister every guest within 24 hours. | not included | included | included |
| Administrative records and a business overview We keep the sales record and the other required records. | not included | included | included |
| Support with tourism obligations We help you with the tourist tax, the tourist board fee and a host's other obligations. | not included | included | included |
| Advice on categorisation and legal requirements We advise you on your property's categorisation and the rules that apply to it. | not included | included | included |
| Full Complete operational management | |||
| Cleaning and laundry organisation After every departure we arrange the cleaning and the washing of linen and towels. | not included | not included | included |
| Check-in and check-out (in person or self check-in) We welcome guests in person or set up self check-in for them. | not included | not included | included |
| Maintenance and coordination with partners (servicing, repairs) We arrange repairs and servicing with the tradespeople we work with. | not included | not included | included |
| Extra services for guests (transfers, excursions, car hire) When a guest asks, we arrange a transfer, an excursion or a hire car. | not included | not included | included |
| Regular property visits We visit the property regularly and let you know if anything needs fixing. | not included | not included | included |
| Inventory and supplies We keep track of the inventory and restock the supplies in good time. | not included | not included | included |
How we start working together.
Introductory call
We meet at your property or on a video call.
Walk-through
We look round the property and agree what needs preparing before the first guests.
Set-up
Once the contract is signed, we set up the listings, prices and calendar.
Season
Guests arrive, and every month you receive a business report.
We choose the package together.
On the introductory call we suggest a package for your property. We reply within 24 hours.
